Let's Connect
Reach Out,
We Are Listening!
GENERAL ENQUIRIES
Questions about our products, orders or anything else.
COLLABORATIONS
For creators, brands, stylists and meaningful partnerships.
EVENTS & POP-UPS
Invites, features and community events.
ANYTHING ELSE
We’re always happy to hear from you.
FAQs
A little clarity
before you begin
The Pieces
Thoughtful design, rooted in natural materials and made to last.
What is A Sun Within?
A Sun Within is a sustainable clothing label working primarily in linen and cotton, designed with a quiet, minimal aesthetic. Each collection is made in small batches.
Where are your pieces made?
India
What fabrics do you use?
Our pieces are made from pure linen and linen-cotton blends, chosen for their natural texture, breathability, and how they soften with wear.
How do I find my size?
If you’re between sizes or unsure, write to us at asunwithin@gmail.com before ordering — we’re happy to help.
Orders And Shipping
From our studio to your wardrobe.
Do you ship internationally?
Currently, we ship within India only. We’ll share an update if that changes.
How long does delivery take?
Orders are typically delivered before 15-20 business days, depending on your location. You’ll receive a tracking link once your order is shipped.
What are your shipping charges
We don’t take extra shipping charges for deliveries accross India.
Returns And Payments
A seamless and transparent experience.
What is your return/exchange policy?
Sorry, we do not offer returns or exchanges, so we’d encourage you to check our size chart and product details carefully before ordering. If your item arrives damaged or defective, please contact us at asunwithin@gmail.com within 7 days of delivery with photos, and we’ll help sort it out.
What payment methods do you accept?
We accept cards, UPI, net banking, etc via Razorpay.
Care And Availability
Simple care for longer lasting pieces.
How do I care for my pieces?
Linen is best hand-washed or gently machine-washed in cold water and air-dried.
Will you restock sold-out pieces?
Each piece is made with love and care, in small quantities which is why styles tend to sell out quickly. We will try to restock the pieces as soon as possible but we are making small batches so it may take time. Follow us on Instagram @a.sun.within to know when a favourite is back.
Contact
We are always here to help.
How can I get in touch?
For any questions, email us at asunwithin@gmail.com or message us on Instagram @a.sun.within
Privacy & Policy
Your trust means a lot.
Here's how we collect, use, and protect your information.
Information We Collect
When you browse our site or place an order, we may collect:
- Personal details: name, email address, phone number, shipping and billing address
- Order information: items purchased, order value, order history
- Payment information: processed securely through our payment gateway Razorpay; we do not store your card or UPI details on our servers
- Communications: messages you send us via email, contact forms, or social media DMs
How We Use Your Information
We use your information to:
- Process and fulfil your orders, including shipping and payment confirmation
- Communicate with you about your order status
- Respond to your queries and customer service requests
- Send you updates about new collections or offers, only if you opt in
- Improve our website and product offerings
- Comply with legal and tax obligations
Sharing Your Information
We do not sell your personal data. We share information only with:
- Shipping partners, to deliver your order
- Payment processors, to complete transactions securely
- Service providers who help us run our website (e.g., hosting, analytics), bound by confidentiality
- Legal authorities, if required by law
Data Storage and Security
Your data is stored securely and retained only as long as necessary for order fulfilment, legal, and accounting purposes. We take reasonable technical and organisational measures to protect your information against unauthorised access, loss, or misuse.
Cookies
Our website uses cookies to improve your browsing experience, remember your cart, and understand how visitors use our site. You can disable cookies through your browser settings, though this may affect site functionality.
Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data, subject to legal retention requirements
- Withdraw consent for marketing communications at any time
To exercise any of these rights, contact us at asunwithin@gmail.com.
Children's Privacy
Our website is not directed at individuals under 18. We do not knowingly collect personal information from minors.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.
Contact Us
If you have questions about this Privacy Policy or how your data is handled, reach out to us at:
Email: asunwithin@gmail.com